Shipping policy

Thank you for shopping with Steamy by Shelly. We aim to provide you with a smooth and reliable shipping experience. Please review our shipping policy below:

🚚 Order Processing
All orders are processed within 1–3 business days after payment is received.

Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. We’ll notify you if there is a significant delay.

🌍 Shipping Locations
We currently ship to addresses within India.
If you require international shipping, please contact us before placing an order.

📦 Shipping Methods & Timeframes
We partner with trusted courier services to ensure timely delivery.
Estimated delivery times:

Standard delivery: 3–7 business days (after processing)

Express delivery: 1–3 business days (where available)

Delivery times are estimates and not guaranteed. Unexpected delays may occur due to courier issues, weather, or other factors.

💰 Shipping Charges
Shipping charges will be calculated and displayed at checkout based on your location and selected shipping method.

🔎 Order Tracking
Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

❗ Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

✉️ Contact Us
If you have any questions or concerns about shipping, feel free to reach out:
Email: steamykolkata@gmail.com
Website: https://steamybyshelly.com/